Responsible Gaming at Betahoy

Gambling always carries the risk of financial loss. No outcome is guaranteed, and players should approach all betting activity with that in mind.

Betahoy provides a suite of responsible gambling tools to help players stay in control. These tools are available at any time and are straightforward to use.

Key Principles to Follow

• Set a budget before playing and stick to it;
• Treat gambling as entertainment, not a source of income;
• Take regular breaks to maintain perspective;
• Use deposit and loss limits to protect your finances;
• Never chase losses by placing larger or more frequent bets;
• Keep track of the time and money spent on gambling;
• Avoid gambling under the influence of alcohol or when emotionally distressed;
• Review your gambling habits periodically to ensure they remain healthy.

Gambling addiction is a serious condition that can affect anyone, regardless of experience or background. Identifying the warning signs early is an important step towards getting the right support.

Common Indicators

• Spending more money on gambling than originally intended;
• Borrowing money or selling possessions to fund gambling activity;
• Feeling restless or irritable when attempting to reduce or stop gambling;
• Thinking about gambling constantly throughout the day;
• Using gambling as a way to cope with stress, anxiety, or low mood;
• Lying to family or friends about the extent of gambling activity;
• Neglecting work, education, or personal responsibilities due to gambling;
• Continuing to gamble despite repeated financial or emotional consequences;
• Making multiple unsuccessful attempts to cut back or stop;
• Losing interest in hobbies or social activities that were previously enjoyable.

There are effective ways to regain control over gambling behaviour. The following recommendations can help prevent a harmful pattern from taking hold or support recovery at any stage.

Recommendations

• Use Betahoy’s self-exclusion tool to temporarily or permanently restrict access to your account;
• Set deposit, loss, or session time limits directly through your account settings;
• Take a cooling-off period by requesting a temporary break from gambling;
• Reach out to a free, confidential helpline operated by a UK-based support organisation;
• Speak openly with a trusted person about your gambling habits;
• Seek professional counselling or therapy from a qualified specialist;
• Use third-party blocking software such as Gamban to restrict access to gambling sites across all your devices;
• Avoid accessing gambling platforms when experiencing stress or difficult emotions;
• Keep a record of your gambling sessions to identify concerning patterns;
• Contact Betahoy’s customer support team if you need assistance activating any responsible gambling tools.

A number of trusted organisations provide free, confidential support for anyone affected by gambling-related harm. The services listed below are available to players in the United Kingdom.

Available Resources

• GamCare – Provides free information, support, and counselling for problem gamblers and those affected by gambling. Available via the National Gambling Helpline on 0808 8020 133 (free, 24/7): www.gamcare.org.uk;
• BeGambleAware – Offers guidance, resources, and referrals to local support services across the UK: www.begambleaware.org;
• Gamblers Anonymous UK – A peer support network for individuals working to stop gambling, based on a 12-step recovery programme: www.gamblersanonymous.org.uk;
• Gordon Moody – Provides residential and online treatment programmes for those with severe gambling addiction: www.gordonmoody.org.uk;
• GamBan – A software service that blocks access to gambling websites and apps across all your devices: www.gamban.com;
• NHS Northern Gambling Service – Provides specialist NHS treatment for gambling disorder in England: www.northerngamblingservice.nhs.uk.

Anyone experiencing difficulties with gambling is encouraged to contact the Betahoy support team directly. The team is available to assist with activating responsible gambling tools, processing self-exclusion requests, and answering related queries.

Ways to Get in Touch

• Live Chat – Available directly on the Betahoy website for immediate assistance;
• Email – Players can submit a detailed enquiry to the support team via the contact form on the site;
• Help Centre – A dedicated section of the Betahoy platform provides guidance on responsible gambling tools and account controls.