Betahoy Privacy Policy

This document sets out how Betahoy collects, processes, protects, discloses, and ultimately destroys personal data belonging to its users. All data handling is conducted on a lawful basis, with user consent forming a central pillar of that process. Betahoy is committed to responsible data stewardship in full accordance with applicable United Kingdom law. The information gathered is used solely for the purposes described within this policy, and users retain clear rights over their own data at every stage.

Betahoy collects personal data from users during account registration, ongoing use of the platform, and through interactions with its services. This collection is carried out transparently and only to the extent necessary to deliver a functional, compliant, and accountable service.

Categories of Personal Data Collected

• Full name and date of birth;
• Contact details, including email address and telephone number;
• Residential address and proof of identity documents;
• Financial information, including payment method details;
• Device and usage data gathered through technical means.

Purpose of Collection

Data is collected to verify identity, process transactions, fulfil regulatory obligations, and maintain the integrity of the platform. No data is gathered beyond what is required for these stated purposes.

Technical and Organisational Measures

Betahoy applies appropriate technical and organisational safeguards to protect personal data from unauthorised access, loss, or misuse. These measures are reviewed and updated on a regular basis in line with industry standards and legal requirements.

User Rights Under United Kingdom Law

In accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, users hold the following rights:

• The right to access personal data held about them;
• The right to request correction of inaccurate or incomplete data;
• The right to request deletion of personal data where no legitimate grounds for retention exist;
• The right to restrict or object to certain types of processing;
• The right to data portability in applicable circumstances.

Requests relating to any of the above rights may be submitted through the contact channels provided on the Betahoy platform.

Personal data collected by Betahoy is used exclusively for lawful, specified, and transparent purposes. The following outlines the principal ways in which information is processed:

• Account management: to create, maintain, and administer user accounts across the platform;
• Transaction processing: to facilitate deposits, withdrawals, and the settlement of bets or game outcomes;
• Service improvement: to analyse platform performance and identify areas for development;
• Marketing communications: to send relevant promotional content where the user has provided explicit consent to receive such communications;
• Analytics: to understand usage patterns, preferences, and behaviour in aggregate form;
• Regulatory compliance: to fulfil obligations imposed by the UK Gambling Commission, HM Revenue and Customs, and other applicable regulatory bodies.

All processing is conducted on a lawful basis as defined under the UK GDPR. Users are informed of the purposes for which their data is used at the point of collection and may withdraw consent at any time where consent is the legal basis for processing.

Users have the right to access the personal data held about them at any time. Requests may be submitted through the designated support channels available on the Betahoy platform, and a response will be provided within the timeframes stipulated under applicable UK law.

Correction of Data

If a user believes that any personal data held is inaccurate or out of date, a correction request may be submitted. Betahoy will review and, where appropriate, update the relevant records without undue delay.

Deletion of Data

Users may request the deletion of their personal data where it is no longer necessary for the purposes for which it was collected, or where consent has been withdrawn and no other lawful basis for retention exists. Requests will be assessed on an individual basis in line with legal retention obligations.

Consent to Security and Payment Processing

By registering and using the Betahoy platform, users acknowledge and consent to the performance of identity verification checks and security screenings as required by law. Users further consent to the processing of payment data by authorised third-party payment service providers engaged to facilitate financial transactions on the platform.

Betahoy is an online gambling platform and is strictly intended for individuals aged 18 years and over. Access to the platform by persons under the age of 18 is prohibited in accordance with UK law and the terms of the platform’s operating licence.

Betahoy does not knowingly collect personal data from individuals under the age of 18. However, the platform acknowledges that it is not always possible to verify a user’s age without the submission of appropriate identity documentation.

Where a parent or legal guardian believes that a minor has submitted personal data to Betahoy, a formal request for deletion of that data may be made through the platform’s designated contact channels. Upon verification of the request, all relevant data pertaining to the minor will be removed without undue delay.

In the course of providing its services, Betahoy may transfer personal data to countries outside the United Kingdom where third-party partners, service providers, or affiliated entities operate. Such transfers may occur where necessary to process transactions, fulfil contractual obligations, or comply with regulatory requirements.

By registering and using the Betahoy platform, users acknowledge and consent to the transfer of their personal data to recipients located in jurisdictions that may not offer the same level of data protection as the United Kingdom.

Betahoy ensures that all third parties to whom personal data is transferred are bound by appropriate confidentiality obligations and data protection standards, commensurate with those required under applicable UK law. Where required, suitable transfer mechanisms are applied to safeguard user data throughout any international transfer.

This Privacy Policy constitutes a legally binding document governing the relationship between Betahoy and its users in respect of personal data. The terms set out herein may, where applicable, alter or qualify the scope and effect of other rules, terms, or agreements that apply to the use of the platform.

This disclaimer takes effect at the point at which a user accepts this policy, whether by electronic acceptance, explicit signature, or by proceeding to use the platform following disclosure of its terms. Continued use of Betahoy following any update to this policy constitutes acceptance of the revised terms.

Users are advised to review this document periodically to remain informed of any amendments. Betahoy reserves the right to amend or update this policy at any time, subject to the provision of appropriate notice where required by law.

Cookies are small text files placed on a user’s device when visiting a website. Betahoy uses cookies and similar tracking technologies to support the delivery and improvement of its online services.

How Cookies Are Used

Cookies on the Betahoy platform serve the following purposes:

• Statistical analysis: to collect aggregated data on how users interact with the platform;
• Behavioural analysis: to identify patterns in user navigation and engagement;
• Personalisation: to tailor the presentation of content and services to individual user preferences;
• Platform improvement: to inform decisions regarding the development and optimisation of the website.

Retention Period

Cookies placed by Betahoy are retained for a period of up to one year from the date of their creation, unless removed earlier by the user through their browser settings.

Users may manage or disable cookies through the settings of their chosen browser. Doing so may affect the availability or functionality of certain features on the platform.

By accessing or using the Betahoy platform, users are deemed to have read, understood, and accepted the terms of this Privacy Policy in full. No user may use the platform’s services without agreeing to the conditions set out in this document.

Where this policy is amended or updated, the most recently published version will take precedence over all prior versions. Betahoy recommends that users review this policy on a regular basis to remain informed of any changes to the way in which personal data is collected, processed, or stored.

If a user does not accept the terms of this policy, they should discontinue use of the platform immediately and contact the support team to request the deletion of any personal data previously submitted.

Betahoy may share personal data with third parties in the following circumstances:

• Legal obligations: where disclosure is required by law, court order, or the direction of a competent regulatory authority, including the UK Gambling Commission;
• Dispute resolution: where sharing is necessary to investigate, prevent, or resolve disputes, fraud, or complaints;
• Contractual arrangements: where data must be shared with third parties engaged to provide services integral to the operation of the platform, such as payment processors, identity verification providers, and customer support systems.

The categories of third parties with whom data may be shared are listed within the relevant sections of the Betahoy platform. Where it is not practicable to list a specific recipient in advance, users will be informed of the purpose and scope of any such disclosure as soon as reasonably possible.

By submitting personal data to Betahoy, users acknowledge and consent to its disclosure to third parties under the circumstances described above, in accordance with the terms of this policy and applicable UK law.

The Betahoy platform may contain hyperlinks to third-party websites that are not owned or operated by Betahoy. These external sites maintain their own privacy policies and data handling practices, which are entirely independent of this document.

Betahoy does not accept responsibility or liability for the collection, use, or protection of personal data by third-party websites accessed through links on the platform. Users are advised to exercise caution and to review the privacy policy of any external website before submitting personal information.

The inclusion of a link to an external site does not constitute an endorsement of that site or its data practices by Betahoy.